Pricing
Free for one person, forever. $39 a month for each person after that, with every feature switched on.
$0/mo
Free forever, no card, and not a trial. One person runs the whole app.
+$39/mo
One rate for anyone who signs in to run the business, added the day they start. Seats are month to month, so taking somebody off takes their $39 off the next bill.
Payments taken through Pillar carry Stripe’s standard processing fees on your own Stripe account, plus 1% to Pillar. Cash and checks cost nothing.
The first person is free and everyone after is $39, so the whole bill is one multiplication. Here it is, done.
Just you
One person, nothing to pay, no card on file.
You plus two
The monthly job, estimate, and invoice caps are gone at the second person.
A ten person shop
Same software, same 25 GB a person, no volume contract to negotiate.
Other sizes
Every customer and every subcontractor gets their own portal login, completely free. They are never billed as users, no matter how many of them you have.
Customers use theirs to see appointments and pay invoices, and subcontractors use theirs to work their assignments. Neither one ever shows up on your bill.
Compare Pillar against what you pay now
One person can run the whole business here for free. Every month you can create up to 100 jobs, 100 estimates, and 100 invoices, and the numbers are printed here rather than buried in a help article.
Each count starts fresh on the first of every month. If you reach one hundred, new ones wait until the reset, and everything you have already made stays open, editable, and exportable.
The monthly caps lift entirely once a second person is on a paid seat, for as long as they are on the account.
Every account starts with at least 25 GB for photos and files, and each paid person adds another 25 GB. Job photos are what fill it up.
Storage is an allowance that grows, not a cap that goes away. If you ever fill it, another 100 GB is $10 a month, and nothing you have already uploaded is ever deleted.
A GB (gigabyte) is a unit of file storage. One GB holds a few hundred phone photos, so the starting allowance alone has room for thousands of job photos.
Just you
25 GB
3 people
75 GB
10 people
250 GB
There is no feature list you buy your way into. A one person shop and a twenty truck operation run the same software.
Here is what the rest of the industry charges for, and what each one costs on a Pillar bill.
Getting started costs nothing and leaving costs nothing. You run the import yourself, with a preset for the software you are coming from.
Export everything, any timeTexting and calling are the one part of Pillar that is metered. They run on prepaid credit you buy up front, and auto top-up can refill the balance for you whenever it runs low.
A segment is how carriers count a text: one segment is about 160 characters. Most everyday texts fit in one, and a longer message is billed as two or three segments.
Credit is prepaid. $50 buys the first block, $10 is the minimum after that, and auto top-up can refill the balance for you whenever it runs low, at an amount you approve first.
Exact rates are shown in the app before you turn texting on.
Yes. One person is $0 a month with no card and no end date, and that covers 100 jobs, 100 estimates, and 100 invoices a month. Put a second person on a seat and that monthly cap comes off entirely.
$39 a month, and the same for everyone after that. The first person is always free, so three people is $78 a month and ten people is $351.
Anyone who signs in to run the business: you, your office staff, and your technicians. Your customers and your subcontractors get their own portal logins and are never charged.
No. You can create the account, import your customers, and run real jobs without entering one.
No feature is locked behind a bigger account, so recurring work, your branding, QuickBooks, multiple locations, subcontractors, projects, inventory, time tracking, and the API add nothing to your monthly price. Two things are billed on use: prepaid credit for texting and calling, and the fees on payments you take through Pillar.
Yes. Texting, calling, and phone numbers run on prepaid credit at the carrier rates plus a markup, and every rate is printed on the pricing page.
No. Seats are month to month, and taking someone off takes their $39 off the next bill. There is no cancellation fee.
Yes, any time, at no charge. Everything exports to a spreadsheet without asking us first.
More cost questions, including what the rest of the market charges: read the pricing FAQ →
No card to sign up, and it stays free while it is just you.
No card. No contract. No sales call.
