Transparent pricing
One platform, two plans, no surprises
Both plans include a 14-day free trial with full access. Pick the tier that fits your operation -- upgrade or downgrade anytime.
Pro
Everything you need to run your operation
+$49/mo per additional user
Base price includes 1 user. Customer portal users are always free.
14-day trial -- no credit card required
- Jobs, Scheduling & Dispatch
- Estimates, Invoicing & Payments
- Customer Management & Portal
- Technician Profiles & Time Tracking
- Equipment & Warranty Tracking
- Price Book, Discounts & Recurring Jobs
- White Label Branding & PWA
- Maps, Notifications & Analytics
Enterprise
Advanced tools for growing operations
+$69/mo per additional user
Base price includes 1 user. Customer portal users are always free.
14-day trial -- no credit card required
- Everything in Pro, plus:
- Project & Contract Management
- Job Dependencies & Dispatch Intelligence
- Estimate Versioning & Change Orders
- Pricing Formulas with Cascade
- Quote Options & Quote Drafts
- Twilio SMS, Voice & Call Recording
- Audit Logging & API Access
Both plans include unlimited customer portal users at no extra cost. See all features
14-day free trial
On any plan, no card required
No hidden fees
Cancel anytime, no contracts
Free portal users
Customers never count toward seats
23 trade types
Built for field service businesses
Pro vs Enterprise
Pro covers the essentials.
Enterprise adds depth.
Every Pro feature is also in Enterprise. The Enterprise tier adds tools for complex operations, multi-phase projects, and advanced automation -- available when your business is ready for them.
Complex Operations
Manage multi-phase work and team dependencies
Compliance & Control
Audit trails, API access, and contract workflows
Advanced Revenue Tools
Dynamic pricing, versioned estimates, and quoting options
Communication Suite
Twilio-powered SMS, voice, and call tracking
Included in every plan
Both Pro and Enterprise share a full suite of tools designed for field service teams. No feature is held back behind add-on pricing.
Common questions
Straightforward answers about billing, trials, and plan details.
Every new account gets 14 days of full access on whichever plan you choose -- Pro or Enterprise. No credit card is required to start. At the end of the trial, add a payment method to keep going.
You will be prompted to select a plan and add a payment method. If you do not subscribe, your account enters read-only mode -- you can still view your data, but write operations are paused until you activate a plan.
Yes. Upgrade from Pro to Enterprise or downgrade at any time. Changes take effect immediately and billing is prorated through your Stripe billing portal.
A user is anyone with an Owner, Dispatcher, or Technician role. Customer portal users -- your end clients -- are not counted and are always free, on both plans.
No. Both plans are available month-to-month. Annual billing is offered at a 20% discount, but there is no minimum commitment. Cancel anytime from your billing portal.
Annual billing saves 20% on both base and per-user rates. Pro drops from $99/mo to $79/mo ($948/yr), Enterprise from $199/mo to $159/mo ($1,908/yr). Per-user rates are also discounted.
See how Pillar fits your operation
Start a 14-day free trial on any plan. No credit card required, no commitment. Your data carries over when you subscribe.