Pillar
Pillar
By Role

Run your business with full visibility

See revenue, profitability, and team performance in real time. Control pricing, manage your team, and present a branded experience to your customers — without switching between tools.

Revenue AnalyticsProfitability ReportsTeam PerformanceFinancial Controls

Everything an owner needs to stay in control

Pillar gives you the visibility to make decisions, the controls to protect your margins, and the tools to manage your team — all from one platform.

Revenue Analytics

Per-job profitability, 6-month revenue trends, and dashboard KPIs that show exactly where your money is going.

Team Oversight

Technician performance rankings, utilization metrics, completion rates, and on-time percentages at a glance.

Financial Controls

Configure tax rates, manage discount rules, set pricing formulas, and control payment terms across your business.

Full Access Control

Four roles — Owner, Dispatcher, Technician, Customer — with granular permissions on every feature.

Branded Experience

Your logo, colors, subdomain, and email domain. Customers see your brand, not ours.

Operational Visibility

Dashboard with active jobs, today's schedule, warranty alerts, outstanding invoices, and recent activity.

Analytics

Know which jobs make money and which ones do not

Profitability reports break down revenue, labor cost, and material cost per job. See your actual profit margin — not a guess — so you can price accurately and spot inefficiencies early.

Job Profitability

Revenue, labor cost, material cost, and profit margin percentage broken down per job.

Labor Variance

Compare estimated hours against actual hours to find where your team is over- or under-scoped.

Technician Rankings

Completion rate, utilization, on-time percentage, and revenue generated per technician.

Revenue Trends

6-month trend charts so you can spot seasonal patterns and growth trajectories.

Team

Manage your team without micromanaging

See who is performing, who needs support, and where your labor hours are going. Technician profiles track skills, certifications, schedules, and performance metrics so you can make informed decisions.

Performance Metrics

Jobs completed, revenue, and close rate per technician.

Skills & Certifications

Track proficiency levels and license expiration dates.

Schedules & Time-Off

Weekly availability, vacation approvals, and sick leave.

Management Notes

Performance reviews, commendations, and incident logs.

Revenue

Protect your margins with real controls

Set pricing rules, manage discounts, configure tax rates, and track every dollar from estimate to invoice to payment. Nothing slips through when the financials are built into the workflow.

Estimate-to-Invoice Pipeline

Quotes convert to jobs, jobs generate invoices. Every dollar is tracked from proposal to payment.

Configurable Pricing

Price book with categories, dynamic pricing formulas, and Good/Better/Best option tiers.

Discount Management

Create codes with usage limits, validity dates, and role-based permissions for who can apply them.

Payment Collection

Accept cards via Stripe Connect. Configurable payment terms: Due on Receipt, Net 15, 30, 45, or 60.

Platform

Your brand, your rules

Present a branded experience to customers with your logo, colors, and subdomain. Control who can access what with role-based permissions. Manage company settings, locations, and integrations from a single admin panel.

White-Label Branding

Custom logos (light and dark mode), primary and secondary colors, navigation theming, and your own subdomain.

Learn more

Role-Based Security

Four distinct roles with separate interfaces. Owners control what dispatchers, technicians, and customers can see and do.

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Admin Settings

Company details, tax configuration, timezone, service locations, Stripe Connect, email settings, and subscription management.

One admin panel for everything

Company settings, user management, price book, service locations, notification rules, billing, and integrations — all accessible from the Owner admin section. No need to jump between systems.

Company Settings
User Management
Price Book & Categories
Service Locations
Appointment Templates
Discount Codes
Notification Rules
Stripe Connect
Email Configuration
Subscription Billing

Admin Panel

Company Settings
Users & Roles
Price Book
Service Locations
Stripe Connect
Subscription

See what full visibility looks like

Schedule a demo and we will walk through the owner dashboard, reporting, and admin tools using scenarios that match your business.