Pillar
Pillar
By Trade

Built for electrical contractors

Panel upgrades, rewires, inspections, and service calls -- Pillar handles the scheduling, permits, and paperwork so your team stays focused on the work.

Panel UpgradesInspectionsCertification TrackingMulti-Visit JobsEquipment Records

Running an electrical business means managing more than wires

Between permit requirements, multi-day panel upgrades, inspection callbacks, and keeping certifications current, the operational overhead adds up fast. Pillar handles the logistics.

Multi-day jobs need coordination

A 200A panel upgrade is not a one-visit job. Between rough-in, inspection, and final hookup, you need a system that tracks each visit separately within the same work order.

Certifications expire without warning

Electrician licenses and certifications have expiration dates. Sending an unlicensed technician to a job creates liability. You need visibility before it becomes a problem.

Inspection callbacks disrupt the schedule

When an inspection fails, the callback needs to be scheduled quickly without double-booking your team. Conflict detection and drag-and-drop rescheduling make this manageable.

Tools that match how electrical work actually flows

From the initial service call through final inspection, every step has a place in the system.

Multi-Visit Jobs

Create a single job with multiple appointments -- rough-in, inspection, final connection. Each visit has its own status, technician, and checklist.

Drag-and-Drop Scheduling

Move appointments between days and time slots by dragging. Conflict detection flags overlaps before you save.

Equipment Categories

Built-in categories for electrical panels, generators, and EV chargers. Track manufacturer, model, serial number, and warranty per unit.

Estimates with E-Signature

Send professional estimates from your price book. Customers approve via a secure link with electronic signature -- no login required.

Technician Skill Levels

Track skill proficiency from Basic through Expert. The system recommends technicians based on skills and availability for each job.

Mobile-Ready (PWA)

Technicians access jobs, checklists, and customer details from any device. Installable with offline caching -- no app store needed.

A panel upgrade, start to finish

Here is how a typical multi-day electrical job moves through Pillar -- from the customer call to the final sign-off.

1

Customer calls about a panel upgrade

Intake

Create the customer record (or pull up their existing profile), log the initial service request, and build an estimate from your price book with line items for materials and labor.

Customer recordsPrice bookEstimates
2

Customer approves the estimate

Approval

The customer receives a secure approval link, reviews the scope and pricing, and signs electronically. The approved estimate converts into a job with one click.

E-signatureEstimate-to-job conversion
3

Schedule the multi-visit job

Scheduling

Create multiple appointments within the job -- Day 1 for rough-in, Day 2 for inspection, Day 3 for final hookup. Assign technicians and attach checklists to each visit.

Multi-visitChecklistsConflict detection
4

Technician completes the work

Field

Each technician opens the appointment on their phone, follows the checklist, marks items complete, and uploads required photos. Time entries are recorded at clock-in and clock-out.

PWA accessPhoto captureTime tracking
5

Invoice and collect payment

Billing

Generate the invoice from the completed job, apply any discount codes, and send it to the customer. They pay online through Stripe or via the customer portal.

InvoicingStripe paymentsCustomer portal
Equipment

Every panel, generator, and charger on record

Track installed electrical equipment with manufacturer, model, serial number, and warranty status. When a customer calls about a panel they had installed two years ago, your team has the full history immediately.

Warranty Tracking

Dashboard alerts before warranties expire so you can proactively reach out

Service History per Unit

Full record of every inspection, repair, and maintenance visit on each piece of equipment

Auto-Create from Jobs

Price book items can automatically generate equipment records when a job is completed

Visible in Customer Portal

Customers see their installed equipment and warranty status in their self-service portal

Equipment on File

Square D QO 200A Panel

SQD-2025-QO200

Warranty

Generac 22kW Generator

GEN-2024-22KW

Warranty

ChargePoint Home Flex EVSE

CPH-2023-FLEX

Warranty

Siemens 100A Sub-Panel

SIE-2020-100A

Expired
Compliance

Licenses, skills, and certifications tracked per technician

Electrical work requires licensed professionals. Pillar tracks license numbers, expiration dates, skill levels, and certifications for every technician on your team.

License Numbers

Store license number and expiration date for each technician

Skill Proficiency

Four levels: Basic, Intermediate, Advanced, Expert

Certification Dates

Track certifications with expiration for proactive renewal

Skill-Based Assignment

System recommends qualified technicians for each job type

Quality Control

Inspection checklists your team actually completes

Attach step-by-step checklists to every appointment. Flag items that require photo documentation. Dispatchers see completion progress without calling the field.

Reusable appointment templates

Define standard checklists for common jobs like panel upgrades, EV charger installs, or whole-house rewires. Attach them to appointments automatically.

Photo documentation

Flag checklist items that require photo evidence. Before-and-after shots become part of the job record.

Real-time progress visibility

Dispatchers see which checklist steps are done without calling. Comments on individual items keep everyone aligned.

200A Panel Upgrade Checklist

4 of 7 complete
Disconnect utility power
Remove existing panel cover
Photo: existing wiring conditionPhoto
Install new 200A panel enclosure
Re-terminate branch circuits
Photo: completed panel wiringPhoto
Restore power and verify circuits

See how Pillar works for electrical contractors

Schedule a demo and we will walk through the platform with your job types, team size, and service area in mind. No generic pitch.