Everything you need to run your field service business
Jobs, scheduling, dispatch, invoicing, customer portal, technician management, and more — built as one connected platform for trade businesses.
Operations
The daily workflow tools your team relies on. Jobs, scheduling, dispatch, customer records, and technician management — all connected.
Jobs & Work Orders
Create, assign, and track work orders from start to finish.
Scheduling
Visual calendar with drag-and-drop scheduling and conflict detection.
Dispatch
Assign and route technicians with real-time visibility.
Customer Management
Centralized customer records with full service history.
Technician Management
Skills, schedules, certifications, and performance tracking.
Time Tracking
Clock in/out per job, approval workflows, and cost tracking.
Equipment Tracking
Track customer equipment, warranties, and service history.
Service Locations
Define service areas and assign technicians by territory.
Revenue
From the first estimate to the final payment. Quoting, invoicing, pricing, and recurring revenue tools that keep cash flowing.
Estimates & Quoting
Professional estimates with approval workflows and e-signatures.
Invoicing & Payments
Invoicing with online payments, partial payments, and automated billing.
Service Agreements
Recurring service contracts with automated billing cycles.
Recurring Jobs
Automated job scheduling based on flexible recurrence rules.
Price Book
Centralized product and service catalog with dynamic pricing.
Discounts
Flexible discount codes with usage limits and scope control.
Pricing Formulas
ProDynamic pricing engine with cascade support and audit trail.
Customer Experience
Give your customers a professional, self-service experience. Portal access, digital approvals, and easy rescheduling.
Enterprise
Enterprise PlanAdvanced capabilities for growing operations. Available on the Enterprise plan when your business is ready.
Project Management
ProComplex project tracking with budgets, timelines, and documents.
Contract Management
ProTemplated contracts with variable substitution and approval workflows.
Job Dependencies
ProPrerequisite relationships between jobs with blocking enforcement.
Audit Logging
ProComprehensive audit trail for security and compliance.
API Access
ProRESTful API with OpenAPI documentation for custom integrations.
Twilio Integration
ProSMS, voice calls, and marketing attribution with full compliance.
Platform
The foundation underneath everything. Branding, security, mobile access, integrations, and analytics.
White Label
Custom branding with your logo, colors, and domain.
Security
Multi-tenant isolation, RBAC, encryption, and rate limiting.
Mobile (PWA)
Progressive Web App with offline support and home screen install.
Communications
Multi-channel communication logging and notification system.
Notifications
In-app, email, SMS, and push notifications with escalation rules.
Maps & Routing
Google Maps integration with territory views and address geocoding.
Analytics & Reporting
Profitability reports, technician performance, and revenue trends.
Integrations
Payments, messaging, and email — built in
Stripe for automatic payments and invoicing, Twilio for SMS and call tracking, and SendGrid for email notifications.
View all integrationsSee it all in action
Walk through the full platform with a member of our team. No commitment, no pressure — just a clear look at how Pillar works for businesses like yours.