Pillar
Pillar
Enterprise

Project Management

When a job is really five jobs, three estimates, and a stack of permits — you need a project. Pillar groups everything under one record so nothing falls through the cracks on complex work.

Budget TrackingDocument ManagementTeam RolesEntity Linking
Pro

Project Management is available on the Enterprise plan at $199/mo. All companies start with a 14-day free trial with full access.

A clear lifecycle for every project

Each project moves through defined stages. Your team always knows whether work is being planned, actively executed, or wrapped up.

Planning
Active
On Hold
Completed
Cancelled
Archived
PRJ-2026-00042Auto-generated project numbers, unique per company per year

Everything a complex job requires

Budget, timeline, documents, team, and every linked entity — managed from one project record.

Budget Tracking

Set a total project budget in USD. Track how much has been invoiced against the budget as work progresses.

Timeline Management

Define start date and target end date. Track actual completion date to compare planned versus delivered.

Document Storage

Attach contracts, permits, blueprints, photos, insurance, and warranties. Control visibility per document.

Team Assignment

Assign technicians with role descriptions and link customer contacts with roles like Primary or Billing.

Entity Linking

Jobs, estimates, invoices, equipment, service agreements, contracts, and communication logs — all linkable.

Archive Support

Archive completed projects to keep your active list clean. Archived projects remain searchable and accessible.

Entity Hub

One project, everything linked

Jobs, estimates, invoices, equipment, service agreements, contracts, and communication logs can all be associated with a project. Open the project and see the full picture.

Jobs & Work Orders
Estimates & Quotes
Invoices & Payments
Equipment Records
Service Agreements
Contracts
Communication Logs
Project Documents

A project summary endpoint aggregates all linked entities into a single view — totals, statuses, and timelines at a glance.

Documents

Permits, blueprints, and contracts in one place

Attach any file to a project with type classification. Control which documents are visible to the customer through the portal and which stay internal.

8 Document Types

Contracts, permits, blueprints, photos, invoice backups, insurance, warranties, and other

Customer Visibility Control

Choose which documents customers can see through the portal and which stay internal

Secure File Storage

Files stored in S3 with presigned URLs for time-limited, secure access

Project Documents

Building Permit #4281

Permit

Shared

HVAC System Blueprint

Blueprint

Shared

Subcontractor Agreement

Contract

Internal

Site Photos - Week 3

Photo

Shared

Insurance Certificate

Insurance

Internal

Project Team

Contacts

JH

James Henderson

Henderson Properties LLC

Primary
SC

Sarah Chen

Henderson Properties LLC

Billing

Technicians

MT

Mike Torres

Lead Technician
DK

David Kim

HVAC Specialist
AR

Ana Reyes

Team Member
Team

Contacts and crew in one view

Link customers to a project with specific roles — primary contact, billing contact, site contact. Assign technicians with role descriptions so everyone knows their responsibility.

Contact Roles

Primary, Billing, Site, or custom roles per contact

Primary Designation

One primary contact per project for quick reference

Technician Roles

Role descriptions like Lead, Specialist, or Team Member

Full History

See every team member who worked on the project

Budget and timeline at a glance

Set a total budget, define start and target end dates, and track actual completion. No surprises at the finish line.

PRJ-2026-00042

Henderson HVAC System Replacement

Active

Budget

$24,500

Start Date

Jan 15, 2026

Target End

Mar 30, 2026

Linked Jobs

5

Invoiced

$18,200

Estimates

3 approved

Documents

7 files

Part of the Enterprise plan

Pro

Project Management is included with the Enterprise plan alongside contracts, job dependencies, audit logging, API access, and more. Start with a 14-day trial to explore everything.

See project management in action

Walk through a real project workflow with our team — from setup and budgeting through job coordination and final close-out. Tailored to how your business runs complex work.