Everything your techs need, right on their phone
Pillar gives field technicians a mobile-first workspace with job details, checklists, time tracking, and on-site quoting. Installable as a PWA -- no app store required.
A real app, without the app store
Pillar is a Progressive Web App that installs directly to a technician's home screen. It launches full-screen, caches data for offline use, and updates automatically.
Open in browser
Technicians visit the company URL on their phone. No app store search needed.
Tap "Add to Home Screen"
An install prompt appears automatically. One tap adds the app.
Launch full-screen
Pillar opens without browser chrome, just like a native app. Updates happen in the background.
Home Screen Shortcuts
"My Jobs" and "Customers" shortcuts appear on the home screen for quick access.
Offline Caching
Static assets and API data are cached locally so the app stays usable without signal.
Auto Updates
New versions deploy instantly -- no app store review cycle or manual update.
Company Branding
Each company gets branded colors and logo via white-label theming.
Every detail, one tap away
Job address, customer contact info, equipment history, special instructions, and attached files -- all available on the technician's device before they arrive.
Job details on arrival
Address, customer contact, special instructions, and attached files are available before the tech leaves the truck.
Equipment history
See the make, model, serial number, warranty status, and full service history for on-site equipment.
Address navigation
Tap the address to open directions in Google Maps. Distance from office and estimated drive time are calculated automatically.
Photo attachments
Capture pre-work and post-work photos tied directly to the job record.
Push notifications
New assignments, schedule changes, and dispatch alerts arrive as push notifications.
Checklists that keep work consistent
Each appointment can carry an interactive checklist. Technicians check off steps as they work, add comments, and flag items that need photos. Dispatchers see progress in real time.
Step-by-step items
Up to 500-character descriptions per step with ordering.
Completion tracking
Each item records who completed it and when.
Photo requirements
Flag individual steps that require a photo before marking complete.
Comments per item
Technicians and dispatchers leave notes on specific checklist steps.
Clock in from the job site
Technicians clock in and out with a single tap. Entries are tied directly to jobs for accurate profitability tracking.
One-tap clock in/out
Start and stop the clock with a single tap tied to the current job.
Time verification
Latitude and longitude captured at clock-in and clock-out.
Billable vs. non-billable
Mark entries as billable or non-billable for accurate job costing.
Approval workflow
Entries follow a draft, submitted, approved, rejected, and paid cycle.
Entry Types
Build and close quotes on site
Technicians can browse the price book, assemble a quote draft, and capture the customer's signature for approval -- all from the job site. No return trips, no waiting.
Price book access
Browse the company catalog on-site to find items, pricing, and descriptions.
Quote drafts
Build a quote from price book items, save it as a draft, and convert to a formal estimate when ready.
Signature capture
Customers sign on the technician's screen to approve an estimate on the spot.
Estimate-to-job conversion
Approved estimates convert to scheduled jobs with a single action -- no duplicate data entry.
A full day in the field, all in one app
From the first job of the morning to the last clock-out, Pillar covers every step of a technician's workflow.
Review the day
Open the app to see today's schedule with job details, addresses, and customer names.
Navigate to site
Tap the address to open directions. Estimated drive time is pre-calculated.
Clock in
Tap to clock in when you arrive. Your time entry starts automatically.
Complete the checklist
Work through service steps, capture required photos, and leave notes.
Quote additional work
Find something extra? Build a quote draft on-site and get the customer's signature.
Clock out and move on
Stop the timer, update job status, and the next appointment is already loaded.
Explore the tools behind the technician view
Each feature connects back to the same platform your dispatchers and owners use every day.
Jobs & Work Orders
The full picture of job management
Time Tracking
Clock in/out and approval workflow
Estimates & Quoting
Quote drafts, pricing, and approvals
Scheduling
Calendar, dispatch, and recurring jobs
Equipment
Warranty tracking and service history
Mobile (PWA)
Install, offline caching, and shortcuts
Maps & Routing
Territory views and address geocoding
Notifications
Push alerts and in-app notifications
See the technician experience first-hand
We will walk through the mobile workflow with your job types and team size in mind. No generic pitch -- just the tools your techs will actually use.