Every customer gets a portal. They check the appointment, approve the quote, and pay the invoice without ringing the office.
Every feature is switched on from the first day. No credit card, no contract.
The customer signs in and sees where things stand. Your phone stays free for new work.
The portal carries your logo, your colors, and your own web address. Your customer sees your company, not ours.
Screenshot neededCustomer portal branded with a company logo and colors, beside the branded PDF invoice it sends
Booked, changed, canceled: the portal emails customers when it happens. You pick which events send.
How it goes
9:04 pm
No phone call, no voicemail. The appointment is there with its time window.
9:06 pm
The estimate you sent Friday is waiting. They read it, approve it, and sign on the screen.
9:08 pm
Last month’s invoice is still open. They pay it by card and it marks itself paid.
Monday 7 am
One signed estimate and one paid invoice, and a phone that did not ring at nine on a Sunday.
Everything in Pillar is one record passed along, not four apps holding four copies of it.
The Pay button on the invoice is this portal.
See howQuotes get approved and signed here when nobody is on site.
See howA reschedule request is re-checked for conflicts before you accept.
See howIt is the same record your office is looking at.
See howThe portal itself is free, your logo and your own web address with it, and there is nothing to switch on first. A customer signing in is never a paid seat, so a thousand of them cost exactly what one does.
Payments taken through Pillar carry Stripe’s standard processing fees on your own Stripe account, plus 1% to Pillar. Cash and checks cost nothing.
$0
The first person
Forever, with every feature switched on. No card at signup.
$39/mo
Each person after
Month to month. Customers and subcontractors sign in free and never count.
No. The portal is a web page. You send an invite, they sign in with their email, and it works on any phone or computer.
Yes, by card, or by bank debit if you have switched that on. The payment runs through your Stripe account and the invoice marks itself paid.
No. Internal notes on jobs and customers never appear in the portal or on any document you send.
Yes, on every account: your logo, your colors, and your own web address, at no charge and with nothing to switch on first.
They can request a change. You approve it before the calendar moves, and the conflict check runs again on the new time.
More pricing questions? Read the pricing FAQ →
Techs see their day on their phone. Jobs, checklists, photos, signatures.
Maintenance plans that schedule themselves and bill automatically.
Profit per job, revenue, and technician performance.
QuickBooks, Google Calendar, and Stripe. Plus imports from seven platforms.
Subcontractors, multiple locations, projects, contracts, texting, and stock.
Drag-and-drop calendar with a lane per tech. Clashes flagged before you save.
Every feature is switched on from the first day, this one among them.
No card. No contract. No sales call.
