Open a customer and see every job you have done, what they paid, and what you noted last time. No digging through a filing cabinet.
Every feature is switched on from the first day. No credit card, no contract.
Search by name, address, or phone number and the record is open before they finish the first sentence.
A landlord with six rentals is one customer, not six. Each address keeps its own job history.
Track the units you put in, their serial numbers, and when each warranty runs out. The next technician out there knows what is already on the wall.
How it goes
8:52 am
Type three letters of the name and the record opens. You can see they are a customer of nine years.
8:52 am
The furnace you installed in 2021 is on the record with its serial number and its warranty date.
8:53 am
An internal note from the last visit says the crawlspace hatch is behind the dryer. They never see it.
8:55 am
You book the visit against the right address without asking them a single question they have answered before.
Everything in Pillar is one record passed along, not four apps holding four copies of it.
Every completed job lands back on the customer record.
See howThe same record, in a view they are allowed to see.
See howA maintenance plan hangs off the customer and their address.
See howBring the list in from your old software, or push it to QuickBooks.
See howCustomer records are free and there is no limit on how many you keep, so a list built over twenty years costs the same as an empty one. A customer signing in to their own portal is never a paid seat either; seats are only for the people who work for you.
$0
The first person
Forever, with every feature switched on. No card at signup.
$39/mo
Each person after
Month to month. Customers and subcontractors sign in free and never count.
No. Customers are unlimited on every account, and a customer signing in to their own portal is never charged as a seat.
Yes. Internal notes live on the customer and on the job, and they never appear in the customer portal or on any document you send.
Yes. A landlord with six rentals is one customer with six service addresses, each with its own job history.
Yes. Units, serial numbers, install dates, and warranty expiry sit on the customer record, with service history per unit.
Yes. Export your data to a spreadsheet at any time, from any account. Your list is yours and it is never the hostage.
More pricing questions? Read the pricing FAQ →
Drag-and-drop calendar with a lane per tech. Clashes flagged before you save.
Every job in one record: the work, the checklist, the photos, the money.
Build the quote on site. The customer signs on the screen.
Invoice the same day. Customers pay online, into your bank.
Your catalog of work and parts, priced once and used everywhere.
Techs see their day on their phone. Jobs, checklists, photos, signatures.
Every feature is switched on from the first day, this one among them.
No card. No contract. No sales call.
