See your team on the map. Plan smarter routes.
Google Maps integration that shows where your technicians are, where they need to go, and the fastest way to get there. Reduce drive time and keep more hours on the job.
Maps built for field service, not just directions
Every address is geocoded. Every technician is on the map. Route plans are stored per technician per day with distance and duration totals.
Territory Views
Define service territories and view technician coverage areas on an interactive map.
Address Geocoding
Every customer, job, and location address is automatically geocoded and plotted on the map.
Service Area Maps
Visualize your service territories and technician coverage areas to identify gaps and balance workloads.
Color-Coded Markers
Custom map markers show job and appointment status at a glance. A map legend keeps things clear.
Distance from Office
Distance and drive time from the office are calculated and cached on every job for quick reference.
Date & Technician Filters
Filter the map by date range or specific technician to focus on what matters right now.
Every address geocoded and ready for the map
Customer locations, job sites, and service areas are automatically geocoded with latitude and longitude coordinates. Every record is mapped so dispatchers can see the full service picture.
Ordered appointment stops
Each route plan stores ordered appointment IDs so the technician follows the planned sequence.
Total distance and duration
Miles and minutes are calculated for the full route and stored for historical reporting.
Manual override tracking
Dispatchers can reorder stops. The system tracks when a route was manually adjusted.
Polyline route preview
Routes include a preview polyline with cached distance and duration for visual confirmation.
Daily Route Plan
Distance-based route optimizationMike Rodriguez
Friday, Feb 7 · 4 stops
Henderson Residence
8:00 AM1420 Oak Hill Dr, Austin TX
Riverside Commercial
9:30 AM3200 Riverside Pkwy, Austin TX
12 min / 5.8 mi
Oakwood Office Park
11:15 AM750 Oakwood Blvd, Austin TX
18 min / 8.4 mi
Maple Street HOA
2:00 PM200 Maple St, Austin TX
22 min / 10.1 mi
47.2
miles
1h 12m
drive time
Two map views for two roles
Dispatchers see the full picture. Technicians see their route. Both views support date filtering and status color-coding.
Admin Map View
Dispatchers and owners see all technicians and appointments on a single map. Filter by date and technician to narrow the view.
Technician Route Map
Each technician sees their daily appointments plotted on the map in route order. A focused view for the field.
Map Legend -- Color-Coded by Status
Define service territories and assign your team
Create service territories, assign technicians to specific areas, and view coverage across your entire service region. Territory views help dispatchers balance workloads and minimize drive time.
Service Territories
Define geographic areas and assign technicians to cover each territory.
Coverage Visualization
See which areas are covered and identify gaps in your service region.
Technician Assignments
Assign technicians to territories so dispatchers know who covers each area.
Map Popups
Click a technician marker to see their profile, assigned territory, and status.
Automatic geocoding
Every address across the platform is geocoded and stored with latitude and longitude coordinates. Geocode status is tracked per entity so you know which records are mapped.
Configurable map settings
Each company controls how maps behave across the platform. Set defaults once and they apply everywhere maps appear.
Default zoom level
Set the initial zoom so the map opens at the right scale for your service area.
Show traffic toggle
Enable or disable live traffic overlay across all map views.
Route optimization toggle
Turn on route optimization to suggest efficient stop ordering.
Drive time and distance, calculated and cached
Distance from office and estimated drive time are calculated when a job is created and cached on the record for fast access. Route plans include polyline previews for visual confirmation.
Distance from office
Calculated when a job is created and cached on the record. No repeated API calls.
Estimated drive time
Drive time estimates stored alongside distance for scheduling and capacity planning.
Route polyline caching
Route visualizations are cached with distance and duration to avoid redundant calculations.
Per-technician daily totals
Total miles and drive minutes aggregated per technician per day for workload visibility.
Works with the rest of Pillar
Maps connect to dispatch, scheduling, technician management, and service locations for a complete operational picture.
Dispatch
Assign and route technicians with real-time status tracking.
Learn moreScheduling
Drag-and-drop calendar with conflict detection.
Learn moreTechnicians
Skills, territories, schedules, and service area assignments.
Learn moreService Locations
Define service areas and assign technicians by territory.
Learn morePowered by Google Maps Platform
Pillar uses the Google Maps API for geocoding, directions, distance matrix calculations, and map rendering. Your team gets familiar, reliable mapping without a separate subscription.
See your service area on the map
Schedule a demo and we will show you territory views, address geocoding, and service area management with your actual locations.