Integrations
Payments, messaging, email, and accounting — connected out of the box. No middleware, no third-party connectors, no API keys to manage. Your business tools work together from day one.
Stripe
Chasing payments wastes hours every week. Customers lose invoices, forget to mail checks, and your team spends more time following up than doing the work.
Accept payments online, automate recurring billing, and let customers pay from their portal — all through your own Stripe account. You stay in control of every dollar.
Portal payments
Customers pay invoices directly from their portal with saved credit cards. No phone calls, no paper checks, no chasing.
Automatic invoicing
Invoices are generated and sent automatically when jobs are completed or on a recurring schedule.
Service agreement billing
Recurring service agreements charge automatically via Stripe subscriptions with customer auto-pay enrollment.
Saved payment methods
Customers save cards once and reuse them for future invoices. Less friction on every transaction.
Stripe Connect
Payments go directly to your Stripe account. Pillar never holds your money — you stay in full control.
Payment tracking
Full payment history on every invoice — see when it was sent, viewed, partially paid, or paid in full.
Twilio
When a customer calls back about a job, your team has no record of the last conversation. Details fall through the cracks, and you have no idea which marketing is driving calls.
SMS reminders, call logging, recording, and AI transcription — keep every customer conversation in one place. Marketing attribution shows exactly which channels drive calls.
SMS messaging
Send appointment reminders, job updates, and follow-ups via text. Two-way messaging keeps the conversation going.
Call logging
Inbound and outbound calls are logged automatically with timestamps, duration, and caller details.
Call recording
Record calls for quality assurance and dispute resolution. Play back recordings directly from the call log.
AI transcription
Call recordings are transcribed automatically so you can search and review conversations without listening to the full audio.
Marketing attribution
Assign tracking numbers to campaigns and channels to see exactly which marketing drives calls.
A2P compliance
Built-in A2P 10DLC registration ensures your business SMS messages are delivered reliably and stay compliant.
SendGrid
Your emails land in spam, customers miss appointment confirmations, and every message says "sent via" some platform they have never heard of. It looks unprofessional and costs you trust.
Every automated email — invoice receipts, appointment confirmations, status updates — delivered reliably from your own domain. White-label support means customers see your brand, not ours.
Transactional email
Invoice receipts, appointment confirmations, and status updates sent automatically when events happen in Pillar.
Custom templates
Branded email templates that match your company identity. No generic footers or third-party branding.
White-label delivery
Emails come from your domain, not ours. Full SPF/DKIM/DMARC support for trusted inbox delivery.
Email marketing
Coming SoonSend targeted campaigns to customer segments — seasonal promotions, maintenance reminders, and newsletters.
QuickBooks Online
Every invoice you create in the field has to be entered again in QuickBooks. Every customer update, every payment, every line item — typed twice. Typos creep in, invoices get missed, and reconciliation at month-end turns into hours of detective work.
Bidirectional sync between Pillar and QuickBooks Online. Customers, invoices, estimates, items, and payments flow automatically — no double-entry, no reconciliation headaches.
Bidirectional customer sync
Customers created or updated in either system are reflected in the other. Name, email, phone, and address stay consistent without manual entry.
Automatic invoice sync
Invoices created in Pillar push to QuickBooks with line items, tax, and totals intact. Dependencies like customers and items are resolved automatically before the invoice syncs.
Payment tracking from QBO
When a customer pays in QuickBooks, the payment record flows back to Pillar. Your field team sees up-to-date payment status without checking two systems.
Event-driven auto-sync
Changes sync within seconds. Create a customer, update an estimate, or close an invoice in Pillar — it appears in QuickBooks automatically. QBO webhooks and polling catch changes from the other direction.
Error dashboard and retry
Failed syncs surface in a dedicated dashboard with clear reasons. Retry individual records or all pending errors at once. Exponential backoff handles transient failures automatically.
Granular admin controls
Toggle sync per entity type. Choose direction for bidirectional entities. Set conflict resolution to Pillar Wins, QBO Wins, or Manual Review. Map default income accounts and tax codes.
Connected from day one
Every integration is built directly into Pillar. No plugins to install, no middleware to configure. Enter your credentials, and you are ready to go.
Connect your accounts
Link your Stripe, Twilio, SendGrid, or QuickBooks Online account in the admin settings. One-click OAuth for Stripe and QuickBooks, API keys for the rest.
Configure your preferences
Choose which features to enable — SMS reminders, call recording, email templates, payment terms, sync direction. Everything is optional.
Start working
Payments, messages, emails, and accounting data flow automatically as your team creates jobs, sends estimates, and closes invoices.
See how it all connects
Walk through the integrations with our team and see how payments, messaging, email, and accounting work together in your workflow.