Analytics & Reporting
Profitability, labor costs, technician performance, and revenue trends — all calculated from the work your team does every day. No spreadsheets, no guesswork.
Reports built around what matters
Three focused report types that answer the questions trade business owners actually ask: where is the money going, are the hours accurate, and who is performing.
Job Profitability
See revenue, labor cost, materials cost, and profit margin for every job. Identify which job types earn the most and which need pricing adjustments.
Labor Variance
Compare estimated hours against actual hours worked. Find where your quotes are off and tighten your estimates over time.
Technician Performance
Rank your team by completion rate, utilization, and on-time percentage. Each technician sees their own personal performance view.
Know the true cost of every job
Revenue, labor cost, materials, and profit margin calculated per job. See which work is making you money and which types are costing more than they should. Export the data when you need it elsewhere.
Revenue per Job
Total billed amount from invoices tied to each job
Labor Cost
Calculated from time entries and hourly rates
Profit Margin
Percentage after labor and materials are subtracted
CSV Export
Download the full report for your accounting tools
Estimated hours vs. actual hours
Compare the hours you quoted against the hours your team actually worked. Find which job types consistently run over, and adjust your estimates accordingly. Over time, your quotes become more accurate and your margins more predictable.
- Compare estimated vs. actual hours per job, per technician, and per job type
- Spot consistently over-running job types so you can adjust quotes
- Track improvement trends as your estimates become more accurate
- Use variance insights to adjust your scheduling and time estimates
Performance rankings your team can trust
Completion rate, utilization, and on-time percentage per technician. Technicians can see their own performance view, too — no surprises, full transparency.
Completion Rate
Percentage of assigned jobs completed on time. Identifies who closes work consistently.
Utilization
Ratio of billable hours to available hours. Shows how effectively your team is deployed.
On-Time Percentage
How often a technician arrives and finishes within the scheduled window.
Personal Performance View
Technicians see their own metrics — builds accountability without surprises.
Your business at a glance
The dashboard surfaces the numbers that matter most — active jobs, revenue trends, upcoming schedule, warranty alerts, and unscheduled work — without burying you in data.
Revenue Trends
Six-month trend chart showing revenue over time so you can spot growth or slowdowns early.
Today's Schedule
Upcoming appointments for the day with technician assignments and job status.
Alerts & Warnings
Warranty expirations, jobs needing scheduling, and overdue invoices surfaced automatically.
Recent Activity
Live feed of job completions, invoice payments, and estimate approvals across your team.
Export when you need to
Every report supports CSV export. Pull the data into your accounting software, share it with your bookkeeper, or build your own analysis. Your data is always accessible.
Analytics powered by your operations
Reports are only as good as the data behind them. Pillar analytics draw from jobs, time entries, invoices, and technician records to give you a complete picture.
Jobs & Work Orders
Revenue and cost data flows from completed jobs into profitability reports.
Time Tracking
Clock-in/out records power labor cost calculations and variance analysis.
Invoicing & Payments
Invoice totals feed revenue figures in profitability and trend reports.
Technician Management
Skills, rates, and availability data drive performance metrics.
Equipment Tracking
Warranty expiration alerts surface on your dashboard automatically.
Scheduling
On-time percentages and utilization rates depend on accurate scheduling data.
See your numbers in Pillar
Walk through profitability reports, labor variance, and technician performance with our team. We will use your workflows so you see exactly how the data applies to your business.