Cost questions
Published pricing guides put it at $30 to $300 per user a month as of mid-2026, and setup fees often add $500 to $2,000 before you send a single invoice. Pillar is $0 for the first person and $39 a month for each person after that.
These are ranges from published pricing guides, not any one company's price list. Use them to read the fine print on whatever you are quoted.
| Line item | Typical figure | What it means |
|---|---|---|
| The license | $30 to $300per user, per month | The advertised number. Almost always multiplied by every person who needs a login. |
| Setup and onboarding | $500 to $2,000one time, when charged | Often billed before you have sent a single invoice. Some vendors waive it, many do not. |
| Training | Varies | Sometimes included, sometimes a paid package on top of onboarding. |
| Add-ons | Varies | Texting bundles, accounting integrations, storage, and support packages each carry their own line. |
| The contract | 12 monthscommon, billed up front | Read the term before you sign. If it stops fitting in month three, you still own months four through twelve. |
Market figures are as of mid-2026, based on published pricing pages and industry pricing guides. They are ranges, not quotes from any one company.
None of that is a complaint. It is just the bill, and most of it only shows up after the demo call.
No quote request and no sales call to get a price. Seats are the whole subscription, and what gets billed on use is underneath them.
$0/mo
$39/mo
Storage is at least 25 GB plus another 25 GB for each paid person, and another 100 GB is $10 a month if you fill it.
Texting and calling run on prepaid credit at the carrier rates plus a markup. The rates are on the pricing page.
Payments taken through Pillar carry Stripe’s standard processing fees on your own Stripe account, plus 1% to Pillar. Cash and checks cost nothing.
Market figures are as of mid-2026, based on published pricing pages and industry pricing guides. They are ranges, not quotes from any one company.
Published pricing guides put it anywhere from $30 to $300 per user per month as of mid-2026, with setup fees often adding $500 to $2,000 before you start. Pillar is $0 for the first person and $39 a month for each person after that, with no setup fee.
Guides published through mid-2026 put the per user rate at $30 to $300 a month, and it is usually multiplied by every login you need. Pillar charges nothing for the first person and $39 a month for each one after that.
Most platforms bill one person the same way they bill a crew, at per-user prices that industry guides averaged at $50 to $100 a month as of mid-2026. Pillar is $0 for one person, covering 100 jobs, 100 estimates, and 100 invoices a month.
Yes. Pillar is $0 a month for one person with no card and no end date, and the only things billed on use are prepaid texting credit and the fees on payments you take through the app.
Setup and onboarding charges, mandatory training packages, integration fees, per-seat prices that only appear at checkout, and contracts billed a year up front. Pillar has none of those, and the two things it does meter are printed before you sign up: texting and calling run on prepaid credit at the rates on the pricing page, and payments taken through the app carry Stripe’s processing fees on your own Stripe account plus 1% to Pillar.
Many do, and industry guides put them at $500 to $2,000 as of mid-2026, on top of the subscription. Pillar charges nothing to set up, import your data, or get started.
You are paying for sales teams, onboarding departments, and features built for 40-truck fleets. A one-truck business needs almost none of that, which is why one person runs here at $0.
If it saves you two hours of paperwork a week, it pays for itself at these prices. One person can put a real month of work through it for $0 a month.
Yes. One person is $0 a month with no card and no end date, and that covers 100 jobs, 100 estimates, and 100 invoices a month. Put a second person on a seat and that monthly cap comes off entirely.
$39 a month, and the same for everyone after that. The first person is always free, so three people is $78 a month and ten people is $351.
Anyone who signs in to run the business: you, your office staff, and your technicians. Your customers and your subcontractors get their own portal logins and are never charged.
No. You can create the account, import your customers, and run real jobs without entering one.
No feature is locked behind a bigger account, so recurring work, your branding, QuickBooks, multiple locations, subcontractors, projects, inventory, time tracking, and the API add nothing to your monthly price. Two things are billed on use: prepaid credit for texting and calling, and the fees on payments you take through Pillar.
Yes. Texting, calling, and phone numbers run on prepaid credit at the carrier rates plus a markup, and every rate is printed on the pricing page.
No. Seats are month to month, and taking someone off takes their $39 off the next bill. There is no cancellation fee.
Yes, any time, at no charge. Everything exports to a spreadsheet without asking us first.
You are billed the difference for the days remaining, and the new login works right away. Taking someone off works the same way in reverse.
Take them off the account and their $39 comes off the next bill. The work they logged stays on the job and customer records.
No. Pillar shows you the new monthly total and asks you to accept it before anything is added to your subscription, and the texting rates and the payment fees are put in front of you the same way before either one can start.
No. Seats are billed monthly at one rate, and the only thing you ever pay ahead is texting credit, in the amounts you choose.
Every account starts with at least 25 GB for photos and files, plus another 25 GB for each paid person. If you fill it you can delete old files or add 100 GB for $10 a month.
Everything you have already made stays open, editable, and exportable, and new ones wait until the count resets on the first of the next month. The cap exists only while you are the only person on the account, so a second seat removes it.
No. Customer portal logins are free and there is no limit on how many you hand out, and they never count toward what you pay.
No. Importing your data and getting started costs nothing, and you run the import yourself with a preset for your old software.
Card, handled by Stripe. Card details never touch a Pillar server.
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Free for one person. $39 a month for everyone after that.
No card. No contract. No sales call.
