Pillar

CompareServiceTitan

A ServiceTitan alternative you can set up yourself

Scheduling, dispatch, estimates, invoices, and payments for a shop that does not have an implementation team. The price is printed and the setup is yours to do.

Price on the pageNo sales call$0 for one person

No credit card. No contract.

app.pillarfsm.com
Pillar's admin settings with Stripe connected, showing charges and payouts enabled beside the price book, discounts, and audit log settings

ServiceTitan is built for the biggest contractors in the country. Pillar is built for the shop that still answers its own phone.

The whole buying process, start to finish

Four steps, all of them yours to do. There is no step where somebody quotes you.

  1. 1

    Create the account

    Email and password. Verify the address and the account is live, with every feature on it.

  2. 2

    Bring your data in

    Upload your ServiceTitan export and the preset maps the fields. Roll it back and run it again if it lands wrong.

  3. 3

    Connect the money

    Switch on Stripe for card and bank payments and QuickBooks for two-way sync, both from the settings page.

  4. 4

    Add your crew

    Invite office staff and technicians at $39 a month each. Pillar shows the new monthly total before you confirm it.

Every feature is already switched on, so there is nothing to scope and nothing to phase.

Your costs, line by line

One column is verified against what we charge. The other is yours to fill in, because ServiceTitan's prices are theirs to publish.

Swipe across for the write-in column.

Pillar's verified pricing next to a blank column to fill in with what you currently pay for ServiceTitan
Line itemPillarServiceTitanwrite in yours
Price to start$0. One person, forever, no card.What you pay this month
Each additional person$39 a month for their login. Yours stays free.What the next person costs you
Features behind a higher planNone. Every feature is on for every account.What you would pay to add the ones you want
Texting and callingPrepaid credit at the carrier rates plus a markup. Every rate is printed on the pricing page.What numbers and messages add to your bill
Limits while you are one person100 jobs, 100 estimates, and 100 invoices a month. The cap lifts on the second seat.Your limits today
Customers you can holdUnlimited, on every account.Your contact limit
File storageAt least 25 GB, plus 25 GB for every paid person.Your storage allowance
ContractNone. Month to month, cancel anytime.Your renewal date and notice period
Setup fee$0. Importing your data is free too.What it cost you to start
Getting your data outEverything exports to a spreadsheet, from every account.Check before you need it

Payments taken through Pillar carry Stripe’s standard processing fees on your own Stripe account, plus 1% to Pillar. Cash and checks cost nothing.

We do not print other companies’ numbers, because they change without notice. Every number in our column is verified against what we charge.

Get these four off your own bill

  • What is the all-in monthly number, per technician?
  • Is there a one-time cost to get started, separate from the monthly?
  • How long is the term, and when does it renew?
  • What do I have to do to get a price in writing?

All four answers are on the bill in your inbox. Ours are in the table above and the note under it, already filled in.

What moves over from ServiceTitan

Export from ServiceTitan, upload the file, and the ServiceTitan preset maps the fields for you. Everything else comes in from a CSV or Excel export on the same screen.

The ServiceTitan preset brings these over

  • Customers with addresses and contact details
  • Job history
  • Estimates and invoices
  • Your price book
  • Equipment records
  • Service agreements

Everything else comes in from a spreadsheet

Anything you keep in a CSV or Excel file uploads the same way, on the same screen, 100,000 rows a file.

Imported service agreements start generating their visits right away, at no extra cost. Anything you keep outside ServiceTitan uploads on the same screen.

Also imports from Housecall Pro, Jobber, FieldEdge, ServiceM8, Workiz, Square, or any CSV or Excel spreadsheet.

What moves

Customers, jobs, and invoices come across with their history. The rest uploads as a spreadsheet.

If it goes wrong

One click rolls the whole import back. Start over clean.

What it costs

Nothing. Importing is free, up to 100,000 rows a file.

Getting back out

Everything exports to a spreadsheet, anytime, from every account.

Before you switch from ServiceTitan

Is Pillar a good ServiceTitan alternative for a small business?

It covers scheduling, dispatch, estimates, invoices, and reporting, and you set it up yourself. One person runs free, and each additional person is $39 a month.

Do I have to talk to sales to get a price?

No. $0 for the first person and $39 a month for each one after, printed on the pricing page. Signing up does not put you in a queue for a call.

Is there a setup or onboarding fee?

No setup fee and no onboarding fee. Importing your data is free, up to 100,000 rows a file.

Can Pillar import my ServiceTitan data?

Yes. The preset maps customers, jobs, estimates, invoices, equipment records, service agreements, and your price book. Anything else you keep in a spreadsheet uploads on the same screen.

What if we outgrow it?

Multi-location, subcontractors, projects, job dependencies, roles, and the audit log are already on your account. Growing costs $39 a month per person, and nothing switches on or off.

More pricing questions? Read the pricing FAQ → Or ask us something else.

Skip the demo. Open the app.

Start free, import your customers, and see the whole thing before you talk to anybody.

Start free

No card. No contract. No sales call.