Built for teams that are ready to stop winging it
You have 2 to 10 people and more work than you can track in your head. Pillar gives your team shared visibility into the schedule, customer history, and job status — without forcing you into software designed for 200-person operations.
The problems that show up between 2 and 10 people
When it was just you, everything lived in your head. With a team, that stops working. These are the issues Pillar solves before they cost you customers.
Double-booked technicians
Conflict detection flags overlapping appointments before you save. No more two jobs at the same time.
Jobs falling through the cracks
Unscheduled jobs stay visible in the sidebar until someone assigns them. Nothing gets lost in a text thread.
No idea who is where
Real-time job status updates show which technicians are en route, on site, or finished.
Invoicing from memory
Create invoices directly from completed jobs with line items already populated from estimates and the price book.
Customer info in five places
One record per customer with contact details, service address, job history, equipment, and communication logs.
No labor cost visibility
Time tracking with clock-in/out and per-job cost calculations so you know your real margins.
One calendar for your whole team
See every technician's schedule in a single view. Drag appointments between days, catch double-bookings before they happen, and keep unscheduled jobs visible until someone picks them up.
Drag-and-drop calendar
Move appointments between days and time slots. Month, week, and day views adapt to how you plan.
Conflict detection
Overlapping appointments are flagged before saving. You see the warning before a technician gets double-booked.
Unscheduled jobs sidebar
Jobs waiting for a date appear alongside the calendar. Drag them onto a slot to assign them.
Technician recommendations
The system suggests the best-fit technician based on skills, availability, and service area.
Know where everyone is and what they are working on
At 2 people, you text each other. At 6, that falls apart. Pillar shows real-time job status and completion rates so the person answering the phone always has an answer.
Job Status Tracking
Scheduled, dispatched, en route, in progress, completed.
Status Updates
See where each technician is on the map in real time.
Checklist Progress
See which steps your tech has completed on each job.
Communication Log
Calls, texts, and emails attached to every customer.
Stop losing customer details between jobs
Every customer gets a complete profile with contact info, service address, job history, equipment records, and communication logs. When a repeat customer calls, anyone on your team can pull up their full history in seconds.
Ready for your first dispatcher hire?
Many small teams reach a point where the owner can not keep scheduling while also running jobs. Pillar makes it easy to bring on a dispatcher who can manage the board without needing weeks of training.
Role-based access
Give your dispatcher operational access to the calendar, jobs, and customers — without exposing billing, reports, or company settings.
Dedicated dispatcher view
The dispatcher sees what they need: the schedule, unassigned jobs, technician availability, and customer details. Clean and focused.
Grows with your org chart
Start with one dispatcher, add more as you grow. Each has the same consistent tools. No per-role pricing surprises.
Pricing that makes sense at your size
The Pro plan is $99/month (includes 1 user) plus $49 per additional user — built for teams that need solid scheduling, dispatch, invoicing, and customer management without paying for enterprise features they do not use yet. Every new account starts with a 14-day free trial on the full platform so you can see everything before committing.
Your techs live on their phones. Pillar works there.
Pillar is a Progressive Web App — your team installs it from the browser, no app store required. They see their daily schedule, update job status, clock time, and capture signatures from any phone or tablet.
Install from the browser
No app store download — add to home screen and go.
Daily job list
Technicians see their schedule for the day with addresses and customer details.
Status updates from the field
Mark jobs as en route, in progress, or completed in one tap.
Time tracking per job
Clock in and out with location verification for accurate labor costs.
Everything a small team needs, nothing it does not
These features are included on every plan. As your team grows, enterprise modules are available without switching platforms.
Jobs & Work Orders
Create and track work from start to finish
Estimates
Professional quotes with approval workflow
Invoicing & Payments
Bill customers and collect via Stripe
Equipment Tracking
Installed units with warranty alerts
Time Tracking
Clock in/out with job costing
Analytics
Profitability reports and technician metrics
Customer Portal
Self-service for your customers
Recurring Jobs
Automated scheduling for repeat services
See how Pillar fits your team
We will walk through the platform with your team size and trade in mind. No generic pitch — just your workflow on the screen.