Built to grow with you
You have outgrown spreadsheets and basic scheduling apps. Your team is expanding, your territory is widening, and your revenue goals demand real operational visibility. Pillar gives growing field service companies the structure to scale without the complexity of enterprise software.
Growing pains are real
The tools that worked for five people break down at fifteen. These are the problems Pillar solves for companies in growth mode.
Scheduling across territories
As you add service areas, keeping technicians in the right zones and avoiding scheduling conflicts gets harder. Location mismatch alerts and territory assignments keep everyone where they belong.
Managing multiple crews
Multi-technician assignments with lead designation, skill-based matching, and color-coded calendars let you coordinate teams without constant phone calls.
Tracking profitability
More revenue does not mean more profit. Per-job profitability reports show labor cost, materials cost, and actual margin so you see where money is made and lost.
Inconsistent service delivery
New hires need guardrails. Appointment checklists, service templates, and technician skill tracking standardize quality as your team grows.
Revenue leaking through cracks
Unbilled work, forgotten follow-ups, and overdue invoices compound at scale. Estimate-to-invoice workflows and payment tracking close the loop.
Outgrowing your current software
Basic tools start breaking when you add locations, technician teams, and service agreements. Pillar is built for your next stage, not just where you are today.
Scale your operations without losing control
Manage multiple technician teams across territories. Drag-and-drop scheduling with conflict detection and location mismatch alerts keeps your growing team coordinated.
Service Locations
Define territories with technician assignments and location-based filtering.
Drag-and-Drop Calendar
Month, week, and day views with conflict detection and multi-technician support.
Technician Skills
Track proficiency levels and match technicians to jobs based on required skills.
Time Tracking
Clock in/out per job, approval workflow, and labor cost calculation.
Equipment Tracking
Link equipment to customers with warranty tracking and full service history.
Multi-Visit Jobs
Multiple appointments per job with individual status tracking and technician assignment.
Protect margins as you scale
More jobs means more estimates, more invoices, and more opportunities for revenue to slip through cracks. Pillar tracks the full lifecycle from estimate approval through payment collection.
Estimates to Invoices
Send estimates, capture signatures, convert to jobs, and generate invoices in one flow.
Service Agreements
Recurring billing with maintenance, warranty, and subscription agreement types.
Price Book
Standardized catalog with pricing formulas so technicians quote consistently.
Stripe Payments
Accept card payments, save customer payment methods, and track collections.
Discount Codes
Create codes with usage limits, validity dates, and role-based application controls.
Customer Portal
Self-service portal for payments, estimate approvals, and appointment management.
Know where your business stands
As your team grows, gut instinct stops working. Pillar gives you data-driven visibility into profitability, technician performance, and labor costs so you make decisions with confidence.
Job Profitability
Revenue, labor cost, materials cost, and profit margin per job.
Technician Performance
Completion rate, utilization, and on-time percentage rankings.
Labor Variance
Estimated vs. actual hours analysis across jobs and technicians.
Revenue Trends
Six-month revenue trend charts and dashboard KPIs.
Ready for the next level?
The Enterprise plan at $199/mo unlocks features designed for companies managing complex operations. Project management, contracts, job dependencies, and audit logging give you the tools to handle larger jobs and tighter compliance requirements.
All companies start with a 14-day free trial on the Enterprise plan. No credit card required to start.
Explore the platform
Growth companies rely on the full Pillar platform. Here are the features that matter most as you scale.
Scheduling
Drag-and-drop calendar for your entire team
Service Locations
Territory management and technician zones
Service Agreements
Recurring revenue with automated billing
Technicians
Skills, schedules, and performance data
Analytics
Profitability and utilization reports
Estimates
Professional quoting with signature approval
Invoicing & Payments
Stripe-powered payment collection
Time Tracking
Per-job labor tracking with approval workflow
See how Pillar supports your growth
Schedule a demo with your team size and trade in mind. We will walk through territory management, multi-technician scheduling, and profitability tracking using your real workflows.