Philadelphia and the counties around it
Scheduling, dispatch, estimates, invoices, and payments for shops working the city and the counties around it.
No credit card. No contract.
Straight answer: Pillar is built in Lancaster, PA, about 65 miles west of Center City. There is no Philadelphia office, and you do not need one to run your business on this.
Most of this city is brick rows sharing a party wall, and a lot of the work is on the third floor of something built before the first World War.
The stack you are chasing runs through a neighbor's ceiling and the access is a hatch off a back bedroom. Photos and notes stay on the job and on the customer's record, so the next visit starts where the last one stopped.
Low-slope decks, coated roofs, and a window between storms. Attach the first-visit photos to the estimate so the number you send is not a guess.
Radiator systems, oil to gas conversions, and wiring that predates the breaker panel. Service history keeps every past visit on that customer's record, so March knows what November found.
Nobody circles Passyunk for twenty minutes on purpose. Each technician gets their own column on the schedule, so dispatch can see the day before committing another stop to it.
Work does not stop at City Line Avenue. Philadelphia, Montgomery, Bucks, Delaware, and Chester all fit on the same schedule.
| County | Towns |
|---|---|
| Philadelphia | Center City · South Philly · Fishtown · Manayunk · Roxborough · Mayfair · Germantown |
| Montgomery | Norristown · King of Prussia · Conshohocken · Abington · Lansdale |
| Bucks | Doylestown · Bensalem · Levittown · Newtown · Warminster |
| Delaware | Media · Upper Darby · Springfield · Chester · Havertown |
| Chester | West Chester · Downingtown · Phoenixville · Coatesville · Exton |
If you run more than one shop, each location keeps its own schedule, its own people, and its own numbers.
Multi-visit work stays one job, phase by phase, with the order enforced.
Draw Fishtown, Point Breeze, or Mayfair on the map and hand it to a rep. Every knock, pin, and lead rolls up to the territory it came from.
Reps see the whole company's pins but only their own leads, and follow-up sequences chase the ones they knocked.
One product, with nothing held back for a bigger account. Nothing to unlock, nothing to upgrade into.
Pricing
$0
Every feature on, no time limit, no card at signup. That is the whole offer for a one-truck shop.
+$39/mo
Technicians, office staff, managers. Customers and subcontractors sign in free and never count.
Payments taken through Pillar carry Stripe’s standard processing fees on your own Stripe account, plus 1% to Pillar. Cash and checks cost nothing.
No. Pillar is built in Lancaster, PA, and everything runs in your browser and on your team's phones. We would rather say that than pretend otherwise.
Yes. Every job carries its own address, and Philadelphia, Montgomery, Bucks, Delaware, and Chester jobs all sit on the same schedule.
$0 a month for one person, with every feature on. Each person after that is $39 a month, month to month.
Yes. One job holds as many scheduled visits as it needs, and you can make one phase wait on another finishing.
They download the Pillar app to their phone from a link. Jobs, photos, notes, and the customer signature are all on the first screen.
Philadelphia licenses contractors through Licenses and Inspections, separately from the state registration, and what your trade needs is worth a call to them. The notes you put on an estimate or invoice print on the PDF your customer receives.
Yes. Customers, jobs, price book, and service history import from ServiceTitan, Housecall Pro, Jobber, FieldEdge, ServiceM8, Workiz, Square, or a spreadsheet, and any import can be rolled back.
Pillar is built 65 miles west, in Lancaster. See that page →
Free while it is just you, with every feature switched on.
No card. No contract. No sales call.
