Pillar vs FieldEdge
FieldEdge has real history in the trades — its lineage goes back to 1980, and its deep QuickBooks integration is the reason many shops choose it. But as of mid-2026 it publishes no prices, offers no free trial, and is sold through a demo-and-quote process.
Pillar takes the opposite approach: every price is published, every new account starts with a 14-day full-access trial, and billing is month-to-month — you can see exactly what you'll pay and use the entire product before talking to anyone.
Disclaimer: FieldEdge information on this page is based on publicly available data, including the FieldEdge website and third-party software reviews, as of June 2026. FieldEdge does not publish plan prices on its pricing page; details may have changed since this page was last updated. For the most current information, please contact FieldEdge directly.
$99/mo
Published starting price
Pro plan with 1 user included — full pricing on our pricing page, no demo or quote required
12
Data types importable from FieldEdge
Customers, jobs, invoices, estimates, equipment, price book, and more — via the FieldEdge preset
14 days
Free trial with full access
FieldEdge states on its pricing page that it does not offer a free trial — Pillar starts every account with one
Bring your data with you
Years of customers, jobs, invoices, and service history are the real reason switching feels risky. Pillar ships a built-in importer with a FieldEdge preset: export your data from FieldEdge, upload the files, and the preset pre-fills the field mapping for you to review before anything is written.
It is an export-then-import flow — not a one-click sync — but imports validate before they write, and a completed import can be rolled back.
Data import is an Enterprise feature — and every new account starts with a 14-day full-access trial. Import your FieldEdge data and run Pillar with your real customers and jobs before paying anything.
What you can import from FieldEdge
- Customers
- Jobs
- Job types
- Estimates
- Invoices
- Equipment records
- Service agreements
- Price book items
- Categories
- Technicians
- Service history
- Communication logs
Presets are also available for ServiceTitan, Housecall Pro, Jobber, ServiceM8, Workiz, and Square — plus a generic CSV / Excel path for anything else.
FieldEdge pricing vs Pillar pricing
As of mid-2026, FieldEdge's pricing page lists three plans — Select, Premier, and Elite — without published prices. Pillar publishes everything.
Pillar
- Pro: $99/mo with 1 user included, +$49/mo per additional user. Annual billing: $79/mo + $39 per user.
- Enterprise: $199/mo with 1 user included, +$69/mo per additional user. Annual billing: $159/mo + $55 per user.
- 14-day free trial with full feature access — no credit card required.
- Month-to-month. No contract, no onboarding or implementation fees, no add-on modules.
FieldEdge (as of mid-2026)
- Three plans listed — Select, Premier, Elite — with no published prices. The pricing page directs you to book a demo to request pricing.
- FieldEdge states pricing varies based on how many technicians or employees are on your team and which add-ons you need.
- No free trial — FieldEdge's pricing page states it does not offer one, in favor of team-led onboarding.
- FieldEdge's published master service agreement provides for a fixed initial license period that renews automatically unless written notice is given at least 30 days before it ends.
To be fair: FieldEdge's hands-on, team-led onboarding can be genuinely valuable for a shop moving off paper or off a desktop system, and customized quotes are common for software sold this way. The difference is that with Pillar you can see your exact monthly cost — and use the entire product for 14 days — before you ever talk to anyone.
Side-by-side comparison
Where the platforms overlap, and where the models differ. Both cover the core field service workflow well.
Pricing & Plans
Core Operations
Accounting
FieldEdge information based on the FieldEdge website and third-party reviews as of June 2026. Feature availability may vary by FieldEdge plan.
Everything in your tier is included
No add-on modules, no per-feature upsells, no quote required to learn what something costs. These all ship with Pillar today.
White-Label Branding
Custom logos, colors, subdomain, branded portal, and white-label email domain. Your customers see your company, not ours.
Inventory Management
Multi-location stock, truck inventory, purchase orders, and physical counts — included, not gated behind a top plan.
Service Agreements
Recurring service contracts with decoupled billing and job frequency, auto-generated jobs, and Stripe recurring billing.
Two-Way SMS & Reminders
A2P 10DLC compliant texting with appointment reminders and full conversation logging on the customer record.
Project Management
Group jobs, estimates, invoices, equipment, and documents under one project with budget and timeline tracking.
EnterpriseJob Dependencies
Finish-to-start, start-to-start, and other dependency types with blocking enforcement and override audit trails.
EnterpriseQuickBooks Online Sync
Native two-way sync for customers, invoices, payments, and items — with conflict resolution and a full sync audit trail.
EnterpriseREST API & Webhooks
Full REST API with scoped keys, signed webhooks, and a Zapier integration for connecting the rest of your stack.
EnterpriseScheduling that handles real complexity
Both platforms handle appointment booking and dispatch. Pillar is built for the messy reality of field operations — where one job takes three visits, two technicians share the same time slot, and a customer calls to reschedule mid-week.
- Multi-visit jobs with per-visit checklists and separate technician assignments
- Swim-lane calendar showing all technicians side by side across the week
- Conflict detection that warns before double-booking a technician
- Location mismatch alerts when assigning a tech outside their territory
- Technician skill matching to ensure the right qualifications for each job
- Drag-and-drop rescheduling with real-time conflict checking
Your brand, not ours
Your customers should see your company name on the login page, in their portal, and on every email. Pillar supports full white-label branding on every plan — a rarity in field service software at this price point.
When FieldEdge might be the right fit
FieldEdge is an established platform with genuine strengths. Here is where it may serve you better.
QuickBooks Desktop shops
FieldEdge offers a live sync with QuickBooks Desktop. Pillar syncs with QuickBooks Online only (Enterprise plan). If your books live in Desktop and are staying there, FieldEdge is stronger here.
Decades in the trades
FieldEdge traces its lineage to 1980 and the ESC desktop software, with a long history serving HVAC and plumbing contractors. Long-tenured ESC shops get a familiar vendor.
Hands-on onboarding
FieldEdge skips the free trial in favor of team-led onboarding. If you want a guided, done-with-you setup rather than a self-serve start, that model may suit you.
Flat-rate pricing heritage
Coolfront, a flat-rate pricing app for HVAC, plumbing, and electrical contractors, was merged into FieldEdge. Shops built around flat-rate books may value that lineage.
Explore what Pillar offers
Dive into the specific capabilities that set Pillar apart.
Jobs & Work Orders
Multi-visit, multi-tech, checklists
Scheduling
Swim-lanes, conflict detection
Equipment Tracking
Warranties, service history, lifecycle
White Label
Your brand, your subdomain
Projects
Budgets, teams, linked entities
Estimates
Quoting with e-signatures
Customer Portal
Self-service approvals and payments
Security
RBAC, data isolation, audit logs
Frequently asked questions
- How much does FieldEdge cost?
- As of mid-2026, FieldEdge does not publish prices on its website. Its pricing page lists three plans — Select, Premier, and Elite — and directs you to book a demo to request pricing. FieldEdge states that pricing varies based on how many technicians or employees are on your team and which add-ons you need. By contrast, Pillar publishes its full pricing: Pro is $99/mo ($79/mo billed annually) with one user included, plus $49/mo per additional user ($39 annually). Enterprise is $199/mo ($159/mo annually) plus $69/mo per additional user ($55 annually).
- Does FieldEdge offer a free trial?
- No. FieldEdge states on its pricing page that it does not offer a free trial, preferring to walk new customers through onboarding with its team. Pillar takes the opposite approach: every new account starts with a 14-day free trial with full access to every feature — including Enterprise features like data import, projects, and the API — with no credit card required.
- Can I import my FieldEdge data into Pillar?
- Yes. Pillar has a built-in data importer with a FieldEdge preset. Export your data from FieldEdge, upload the files, and the preset pre-fills the field mapping for customers, jobs, job types, estimates, invoices, equipment, service agreements, price book items, categories, technicians, service history, and communication logs. Imports validate before anything is written, and a completed import can be rolled back. Data import is an Enterprise feature, and every new account starts with a 14-day full-access trial — so you can bring your data over before paying anything.
- Is Pillar a good FieldEdge alternative for HVAC companies?
- Pillar supports HVAC among its 23 trade types and covers the workflow an HVAC shop runs every day: jobs with multi-visit appointments, equipment and warranty tracking with full service history per unit, service agreements with billing decoupled from visit frequency, recurring maintenance jobs, estimates with e-signature approval, invoicing with online payments, and two-way SMS appointment reminders. One honest caveat: if your accounting lives in QuickBooks Desktop, FieldEdge offers a live Desktop sync that Pillar does not — Pillar syncs with QuickBooks Online (Enterprise plan). For everything else, the 14-day full-access trial lets you import your FieldEdge data and judge the fit with your real customers and jobs.
- Does Pillar sync with QuickBooks Desktop like FieldEdge?
- No. Pillar offers a native two-way QuickBooks Online sync on the Enterprise plan — covering customers, invoices, payments, and items, with conflict resolution and a full sync audit trail — but it does not sync with QuickBooks Desktop. FieldEdge is widely regarded as having one of the deepest QuickBooks integrations in field service, including a live QuickBooks Desktop sync. If you are committed to staying on QuickBooks Desktop, FieldEdge is the stronger choice on that dimension. If you are on QuickBooks Online or planning to move there, Pillar covers the same day-to-day accounting workflow.
- Does Pillar require a contract?
- No. Pillar is month-to-month, and you can cancel anytime. Annual billing is available at roughly 20 percent off, but it is optional. FieldEdge’s published master service agreement provides for a fixed initial license period that renews automatically for successive periods of the same length unless written notice is given at least 30 days before it ends.
See the features for yourself
QuickBooks Sync
Two-way QuickBooks Online sync on the Enterprise plan.
Learn moreHVAC Software
How HVAC companies run on Pillar.
Learn moreScheduling & Dispatch
Calendar views, conflict detection, and a live dispatch board.
Learn moreService Agreements
Maintenance plans with billing on its own cycle.
Learn moreReady to see the difference?
The best way to compare is to use the platform. Start a 14-day free trial with full feature access, or schedule a walkthrough tailored to your business.