When one crew becomes several and one location becomes three, it is the same account you opened on day one. Nothing to migrate and no bigger edition to move up to.
Every feature is switched on from the first day. No credit card, no contract.
Send work to your subs and track it like your own. They run it from their own portal, which costs them nothing and costs you nothing.
Each branch sees its own schedule, customers, and numbers. You see all of them together or one at a time.
Text customers from your own business number and see every call logged against them. Reminders send themselves.
The bigger jobs and the back office get their own tools, on the same account as everything else.
How it goes
Year one
You open the account on your own, free, with every feature already switched on.
Year two
Three paid seats. Your subcontractor gets a free portal login and never appears on the bill.
Year three
Staff get assigned to the location they work, and the revenue report splits by branch.
Year four
Same account, same login, nothing migrated. The only thing that changed is how many people sign in.
Everything in Pillar is one record passed along, not four apps holding four copies of it.
A sub assignment and a branch job are the same job record.
See howEvery report splits by branch once you run more than one.
See howContracts get signed in the same portal as estimates.
See howFilter the board to one location when the day gets busy.
See howBranches, subcontractors, projects, contracts, inventory, and door-to-door all cost nothing, because this is the same account a one-truck operator opens. The lines that grow are $39 a month for each person you add, prepaid credit if you switch texting on, and 1% of any payment you take through Pillar.
Texting and calling run on prepaid credit at the carrier rates plus a markup. The rates are on the pricing page.
$0
The first person
Forever, with every feature switched on. No card at signup.
$39/mo
Each person after
Month to month. Customers and subcontractors sign in free and never count.
Yes, and there is no cap on how many. You assign the work and they run it from their own portal, free for them and never a paid seat. Their pay is recorded per job; you pay them the way you already do.
Pillar tracks the expiry date and blocks the assignment. You find out before you send them to a customer’s house, not after.
Each branch has its own schedule, customers, and reporting, and staff are assigned to the branches they work. You switch between them or look at the whole company. It is one account and one bill.
No. There is nothing to upgrade to: locations, subcontractors, projects, inventory, and the API are on the account from the day you open it. Texting and calling are there too, running on prepaid credit you buy rather than on the seat price.
Yes, from your own business number. Texting runs on prepaid credit and needs carrier registration first, which takes a few days the first time.
More pricing questions? Read the pricing FAQ →
Techs see their day on their phone. Jobs, checklists, photos, signatures.
Customers check appointments, approve quotes, and pay online themselves.
Maintenance plans that schedule themselves and bill automatically.
Profit per job, revenue, and technician performance.
QuickBooks, Google Calendar, and Stripe. Plus imports from seven platforms.
Drag-and-drop calendar with a lane per tech. Clashes flagged before you save.
Every feature is switched on from the first day, this one among them.
No card. No contract. No sales call.
