How to sync your Google Calendar
Pillar pushes your scheduled jobs into Google Calendar and pulls your Google events back onto the Pillar calendar, so one screen shows the whole day. Setup is two clicks from your own settings, and everyone on the team connects their own account.
Open Calendar Sync in your settings
Where to clickSettingsCalendar Sync
Press Settings at the bottom of the left sidebar, in the block that carries your name. Pick the Calendar Sync card, the one labeled Connect Google Calendar to sync events.
This is your account, not the company account, so the calendar you link here is yours. Every dispatcher and technician does the same two clicks from their own login.
Connect your Google account
Where to clickSettingsCalendar SyncConnect CalendarGoogle Calendar
Press Connect Calendar at the top right of the page. Until something is linked the page reads No calendars connected and offers the same button in the middle.
The Connect Calendar box lists Google Calendar. Press it and Pillar hands you to Google, where you sign in and approve the access.
Owners get one extra choice here. Connect as company-wide calendar makes that calendar apply to every technician as blocked time, which suits company holidays and team meetings.
Google sends you back to Pillar, you see Connected!, and the page lists your main Google calendar with a green Connected badge. The first sync starts on its own.
Choose which way it syncs
Where to clickSettingsCalendar SyncSync direction
The connection card carries a Sync direction dropdown that starts on Both ways. The other two options are Pillar to Calendar and Calendar to Pillar, for people who want traffic in one direction only.
Going out, a scheduled job appears in Google as soon as it is booked, and it moves or disappears when you reschedule or cancel it. Only the technicians assigned to that appointment get the event.
Coming in, Pillar checks Google every 10 minutes and puts your events on the Pillar calendar alongside the jobs, so a booked personal slot is visible when someone is scheduling you. Press Sync Now on the card if you would rather not wait.
Sync enabled is the switch that pauses all of it without giving up the connection. The card also prints when it last synced, and says so plainly if the last attempt failed.
Disconnect when you want to stop
Where to clickSettingsCalendar SyncDisconnect
Press Disconnect on the connection card and confirm in the Disconnect Calendar box. Pillar hands the access back to Google and stops syncing.
Your Google Calendar is not touched by this. Jobs that were already pushed there stay exactly where they are, and you can connect again later.
Common questions
Does my whole team share one connection?
No. Each person connects their own Google account from their own Settings, so a technician linking their calendar does nothing to anyone else’s. Owners get one extra option, Connect as company-wide calendar, which turns that calendar into blocked time for every technician.
What does a job look like once it lands in Google Calendar?
The event title is the job number and the customer name, and the description carries the service, the address, and any appointment notes. The location field gets the customer address, so tapping the event in Google gives you the address to hand to your phone.
Can other people read what is on my personal calendar?
Technicians only ever see their own events. Owners see full titles, and dispatchers see other people’s personal events with the title replaced by Personal - Blocked, so they can see you are busy without seeing why. Owners and dispatchers can also press Team Calendars on the calendar page to show everyone’s events at once.
Can I sync a calendar that is not Google?
Google Calendar is the only account Pillar links to. Anything that can export an .ics file can still be brought in with Import .ics on the same page, which is a one-time copy of those events rather than an ongoing sync.